Frequently Asked Questions

What is a Google Review Stand?

A Google review stand is an NFC-enabled stand that allows your customers to leave reviews with a simple tap of their smartphone. It’s designed to increase the number of reviews your business receives, build trust with potential customers, and improve your Google rankings.

How does the stand work?

The stand uses Near-Field Communication (NFC) technology. NFC is a secure and reliable wireless technology that allows devices to exchange data (like a URL) by bringing them close together. Modern smartphones have a component installed that enables them to receive NFC data. Learn more.

Is the stand secure?

Yes. The NFC chip is preprogrammed, locked, and encrypted to ensure the highest level of security. This means it cannot be tampered with or reprogrammed. Even we won't be able to change the stand URL after it's locked.

Do I need to program the stand?

No. Our stands come preprogrammed and locked, so they are ready to use out of the box. Unlike competitors, you don’t need to worry about setup or locking the device to prevent tampering.

How do you know to program it to my business?

During checkout, we ask for your business name and address. This information is used to preprogram the NFC chip with the correct link to your Google review page. Our team ensures accuracy, so the stand is ready to use as soon as you receive it.

What devices are compatible with the stand?

The stand is compatible with all modern smartphones that have NFC capabilities.

  • iPhone Users: NFC is enabled by default on iPhone models starting with the iPhone 7. The NFC reader is located at the top of the phone.

  • Android Users: Most Android devices have NFC enabled by default. For some devices, you may need to turn it on in the phone’s settings. The NFC reader is typically located in the center of the phone.

Does the stand require Wi-Fi or a power source?

The stand is completely passive and does not require Wi-Fi, batteries, or any external power source to function. Users will need Wi-Fi or data to load your review page and submit a review.

Where should I place the stand for maximum effectiveness?

For best results, place the stand in visible, high-traffic areas where customers are most likely to interact with it, such as:

  • Checkout counters
  • Reception desks
  • Tabletops in restaurants or cafes

To maximize reviews, we recommend verbally prompting customers to leave feedback as they complete their transaction or enjoy their experience.

Why are Google reviews important?

Google reviews impact your business in three key ways:

  1. Improved Visibility: Reviews are a significant factor in Google’s search ranking algorithm.
  2. Enhanced Credibility: Positive reviews build trust with potential customers.
  3. Increased Customer Conversions: Businesses with more and better reviews are more likely to attract new customers.

How does the stand help improve my Google rankings?

By simplifying the process of leaving reviews, the stand encourages more customers to provide feedback. The quantity, quality, and recency of your reviews are key factors that Google uses to determine your search ranking.

How do I order the Google Review Stand?

You can order directly from our website. Simply add the stand to your cart and complete the checkout process. Bulk order options are available—please contact us for more details.

Can I customize the stand?

At this time, the stands are not customizable. However, the design is sleek and professional, suitable for any customer-facing business environment.

How long does it take to receive my order?

Orders are processed within 1-2 business days and shipped via standard delivery. Estimated shipping times vary based on your location.

Can I use the stand outdoors?

Yes, the stand is suitable for outdoor use. It is made from durable, waterproof materials designed to withstand daily use and environmental exposure.